Privacy Policy
Last updated: December 2025
Introduction
LimeTree Accounting Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Request a quote or consultation
- Engage us to provide accounting services
- Contact us by phone, email, or other means
This information may include:
- Name and contact details (email, phone number, address)
- Business information (company name, registration details)
- Financial information necessary for providing accounting services
- National Insurance numbers and UTR numbers (for tax services)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website address
How We Use Your Information
We use the information we collect for the following purposes:
- To provide accounting and tax services you have requested
- To respond to your enquiries and provide customer support
- To comply with legal and regulatory requirements (including HMRC)
- To improve our website and services
- To send important updates about our services (with your consent)
Legal Basis for Processing (GDPR)
Under UK GDPR, we process your personal data on the following legal bases:
- Contract: Processing necessary for the performance of a contract with you
- Legal obligation: Processing necessary for compliance with legal requirements
- Legitimate interests: Processing necessary for our legitimate business interests
- Consent: Where you have given explicit consent
Data Sharing and Disclosure
We may share your information with:
- HMRC: As required for tax compliance and filing
- Companies House: For company filings and registrations
- Regulatory bodies: OSCR, Charity Commission as required
- Professional advisors: Where necessary for providing our services
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure storage of physical documents
- Encrypted digital communications
- Password protection and access controls
- Regular security reviews and updates
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:
- Tax records: Minimum 6 years as required by HMRC
- Company records: As required by Companies House regulations
- General enquiries: 2 years from last contact
Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (where applicable)
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Object: Object to processing in certain circumstances
To exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device. You can control cookies through your browser settings. We use cookies for:
- Essential website functionality
- Analytics (understanding how visitors use our site)
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached: ico.org.uk